Supplying / Restocking
The products we sell are all homologated and made by internationally renown glass manufacturers.
Our field based sales team are at your call throughout France. Find your slaesperson on the map in the “team” portal
Our call center is available Monday to Friday from 8am to 7pm and Saturday morning. You can also order online directly through the customer portal.
Your order is recorded in real time as soon as it is placed via the internet or over the telephone. This makes sure that your order is dispatched as soon as possible. VSF takes over 1000 orders per day.
Any orders taken before 4pm are sent through to the order preparation team and will be delivered in 24hrs.
Each piece of glass is manually inspected before packing. This is part of our customer service pledge that all products correspond to our exacting standards. Any items that have heating elements are also checked for good conductivity before dispatch.
Packaging is one of the most important parts of our trade. Windscreens are carefully placed in robust cardboard cases with strategically placed wedges to avoid any rubbing or movement of the part. Any large items such as coach screens are carefully placed in large wooded cases specifically designed for the transport of such items.
All the cases are labelled and loaded into different trailers depending on the delivery region. We work with the best national transport companies to help us keep our delivery schedules. We acheive our 24hr national delivery pledge and even deliver twice a day in the majority of thw French mainland. We can also offer night time deliveries in certail areas. For more information please call +33 (0)2 54 82 07 35
To track your order, you have two possibilities :
– You can log in to the transporters website using your customer number.
– You can always call +33 (0)2 54 82 07 35 and we will happily give you an update on your delivery
Please send your request to firstname.lastname@example.org
Or call us on +33 (0)2 54 82 07 35
To keep the returns procedure as simple as possible, our customers service will study your request and pre fill the goods return form.